PRIVACY POLICY

1. Introduction

Cô Tiên Xanh is committed to protecting your privacy when you visit and shop on our website.

This Privacy Policy explains how we collect, use, and protect your personal information.
Our website serves customers in Vietnam only.

2. Information We Collect

2.1. Information You Provide

When placing an order or submitting a contact form, we may collect:

  • Full name

  • Phone number

  • Shipping address

  • Email address (for contact purposes)

We do not require account registration and do not store login credentials.

2.2. Automatically Collected Information

We use:

  • Google Analytics to collect anonymous statistical data about website usage.

  • Cookies to store shopping cart information for better user experience.

This data does not personally identify individual users.

3. Purpose of Data Use

Collected information is used to:

  • Process and deliver orders

  • Contact customers regarding orders or support requests

  • Respond to inquiries submitted via contact forms

  • Improve website performance and user experience

4. Payment

All orders are processed via Cash on Delivery (COD).
We do not collect or store any payment card or banking information.

5. Information Sharing

We do not sell or share customer information with third parties, except when necessary for:

  • Order delivery services

  • Website analytics services (anonymous data only)

6. Data Retention

Customer information is stored only within order records for order processing and support purposes.
We do not retain information for future purchases. Customers must re-enter their details for each order.

7. Data Security

Our website uses:

  • SSL encryption (HTTPS)

  • Hosting provided by (INET – Vietnam)

Reasonable technical measures are applied to protect personal data.

8. External Links

Our website may contain links to Facebook, Zalo, Shopee, Tiktok.
We are not responsible for the privacy practices of these external platforms.

9. Your Rights

You may request access, correction, or support regarding your personal information by contacting:

  • Email: (Contact email)

  • Phone: (Contact phone number)

10. Policy Updates

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page.